1. WHAT IS BLAZE RIDE?
Blaze Ride is a ridesharing app that connects people looking for rides with Blaze Drivers to get them to where they have to go. Getting around town has never been easier!
2. WHY BLAZE RIDE?
3. HOW DO I DOWNLOAD THE BLAZE RIDE APP?
4. How can I order my ride now?
To order a Blaze Ride you must first download the App
and create a new account. Once you have done this or if you already have an account set-up it’s really easy: open the application, type your destination, and press submit! Our closest Blaze Driver is now on their way to pick you up.
5. How do I schedule my ride for later?
There is an option on the Map View, which allows riders to select Ride Now or Ride Later.
6. Is Blaze Ride available where I live?
Please see our locations
for where our drivers are available to be ordered for ride pickups!
7. How do I pay?
You can make mobile payments through the Blaze Ride app by uploading any major credit card from any country into your profile payment option! You can also use 3D secure for any payment. All personal, and financial information is confidential, safe and secure.
8. What is your Pet Policy?
We respect our drivers and their vehicle policies. While some drivers may not accept pets, there are definitely Blaze Drivers that are pet friendly! Be sure to mention in the notes section if you are travelling with a furry
9. Can I order a vehicle that has a car baby seat/child seat?
10. Are your rides accessible?
Please see our Blaze Accessible Ride
for our passengers who need an accessible vehicle to get around town.
11. How do you ensure the safety of Blaze Ride passengers?
Your safety is our priority! Our drivers are thoroughly screened and trained to deliver the safest and enjoyable ride for our passengers. Our rating and feedback system ensures only our best Blaze Drivers stay on the roads for our riders.
12. What if my Blaze Ride driver gets into an accident?
13. What are extra charges?
Extra charges are unforeseen costs due to wait times, vehicle damages, and cancellations.
14. What type of rides can I get?
Blaze Ride offers a selection of vehicles to ride in order to accommodate all our rider’s needs. Assuring any ride is available for any occasion. For more information about the types of rides you can select click here.
15. Can I request a specific type of vehicle?
Yes, you certainly can! See the different types of ride vehicles you can order here.
16. Can I request multiple vehicles?
You can only request multiple vehicles with the corporate dispatcher panel.
17. How old do I have to be to ride along?
All solo-riding passengers must be 16 years or older in order to ride.
18. How do I redeem promotional credit or discount codes?
Riders have the option to redeem any promotional credits or discount codes in the Blaze Ride app before ordering a ride.
19. What are the fare rates for vehicles?
The rates for rides entirely depend on the type of vehicle selected. See here
for more information on fare pricing and the types of rides offered.
20. What’s your cleaning and damage Policy?
Any spills, pet stains, exterior or interior damages will be charged to your account. Drivers will provide statement of cleaning fees and shall be covered by the user.
21. Is there surge pricing?
No, Blaze Ride offers fixed pricing for each type of vehicle. no matter the time of day you can expect to pay the same rates everytime.
22. Passenger Policy
23. Report a problem?
24. Ride Pink?
Blaze Ride offers an exclusive female rideshare service. Pink Ride
allows female passengers to feel comfortable, safe, and trusted from beginning to the end of the ride.
25. Ride Corporate?
Blaze Ride offers an exclusive service to just Corporate Partners. Blaze Ride is an easy way to manage your company’s travel needs. Set-up your employees on the Blaze Ride Corporate account – Track Expenses, and Save on Costs with Reliable and Safe Blaze Rides for your company, your clients and your employees!
26. Ride Accessible?
Blaze Accessible is a service we provide to those that require accessible transportation to get them to their destination.
27. What about tolls?