Privacy Policy – BLAZE RIDE INC.



DEFINITIONS

"User" a person who operates or uses any and all of the products and or services provided by Blaze or any of its Affiliates;
"Blaze Ride Inc." duly incorporated Provincial entity, which operates to provide access to reliable transportation services;
"Driver" is a person who drives or is in actual physical possession and/or control of a vehicle;
"Rider" is a person who rides any type of transportation;
"Passenger" is person who travels on a public or private conveyance other than the driver;
"Transportation Services" relocation of subject and/or object from one location to another;
"Rideshare" participation in an arrangement in which a passenger travels in a private vehicle driven by its owner.

This Privacy Policy (“Policy”) explains how we collect, use, and share information from Blaze users (“Users”), comprised of both Blaze riders (“Riders”) and Blaze drivers (including Driver applicants) (“Drivers”). Beyond the Privacy Policy, your use of Blaze is also subject to our Terms of Service


INTRODUCTION

Blaze Ride Inc. (hereinafter “Blaze”) is dedicated to protecting your personal information and informing you about how we use it. This privacy policy applies to all data, transactions and activities gathered through the Blaze’s mobile platform. Please review this privacy policy periodically as we may revise it without notice. This privacy policy was last revised on November 15, 2017. We aim to protect and provide our passengers and drivers with the utmost security. Please note that every time you use Blaze applications, you are accepting the practices described in this privacy policy, including any revisions, at the time of use.

DATA WE COLLECT FROM YOU
Registration Information:
When you sign up for a Blaze account, you give us your name, email address, and phone number. If you decide to sign up for Blaze using your Facebook account, we will also get basic information from your Facebook profile like your name, gender, profile photo, and Facebook friends.

User Profile Information:
When you join the Blaze community, you can create a Blaze Profile to share fun facts about yourself, and discover mutual friends and interests. The Blaze Profile may contain Your name and for Drivers, Profile photos is always part of your Profile. You can also add a Business Profile to your account, which requires a designated business email address and payment method.

Payment Method:
When you add a credit card or payment method to your Blaze account, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers.


Communications:

When you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. Blaze collects and uses User information to enable reliable and convenient rideshare transportation services, delivery and other offered products and services by Blaze. This information may be used for:

  • To improve the Blaze’s platform;
  • For Customer Support;
  • To provide promotions, offers or contests;
  • In connection with legal proceedings;
  • For research and development of the Blaze platforms;
  • To enhance the safety and security of our users;
  • Point of communication for all account related concerns;
  • Analyze how the Blaze community uses the Blaze Ride and Blaze Drive platforms;
  • Determine a Driver’s eligibility to drive with Blaze;
  • Identify and prevent fraud; and
  • To issue payment, refund, and or process ride orders.

  • Personal Information: (applicable to everyone)
    • Personal Data refers to information or data about you, from how you are identified, including but not limited to name, email address, location/address, identification car number, passport, citizenship, telephone number (SMS information), bank details, credit card details, gender, resident status.
    • You acknowledge and agree that we use your email address and other Personal Data to ensure Blaze is efficiently and effectively operating the rideshare mobile platform. By accepting these terms and policies, allows Blaze to contact you in connection with your transactions and other activities involved on the Blaze platform services.
    • The provision of your Personal Data is voluntary. However, if you are unable to provide personal data, Blaze will be unable to provide Rideshare or Transportation Services and additional purposes outlined below.
    • Registration Information: when you sign up on the Blaze Ride platform you provide us with your full name, email address, telephone number. If you choose to sign up for Blaze Ride using your Facebook or Google+ account, we will also get basic information from your profiles like your name, gender, profile photo, and friends or contacts. Blaze Ride Inc. will never post anything to your profile pages without consent.

    Driver Application Information:

    Further to the listed personal information above, if you decide to join the Blaze Driver community we require some additional information. In addition to the basic registration information we ask for documentation of the following: date of birth, physical address, Social Insurance Number (SIN), driver’s license information, vehicle information (See vehicle information here), motor vehicle insurance information, and in some cases, we may collect additional business license or permit information. We share this information with our partners who assist us in requesting background checks on Drivers to help protect the Blaze community. You acknowledge and agree that your geo-location based information (GPS) must be provided to Blaze via a compatible device in order to provide transportation and rideshare services. You acknowledge and agree with respect to the following:


    Location Based Services:
    • (a) your geo-location information may be obtained by Blaze while the Blaze Driver App or Blaze Ride App is running;
    • (b) the approximate location of your Vehicle will be displayed to the User before and during the entire ride journey of Transportation Services to such User;
    • (c) Blaze Ride Inc. also collects ride and drive trip history to store for legal purposes, and to personalize your experience (For example, by prompting previously searched locations).
    • We use Location Based Services information to improve the Blaze platforms and to connect Riders with Drivers. In addition, Company and its Affiliates may monitor, track and share with third parties Driver’s geo-location information obtained by the Driver App and Device for safety and security purposes.

    Feedback & Ratings:
    • You acknowledge and agree with respect to the following:
    • (a) upon completion of such Transportation Services by Blaze, a Passenger user will be prompted by Blaze Ride App to provide a rating and any comments or feedback of the Driver and such Rideshare Transportation Services; and
    • (b) upon providing Transportation Rideshare Services, Driver will be prompted by the Blaze Driver App to provide a rating, and any comments or feedback of the Passenger. You shall provide your ratings and feedback in good faith. This review and feedback system is used to assure the safety and great service is delivered to our Passengers and Drivers, and to keep the best drivers on the roads.

    Payment Information:
    • Blaze uses a third-party payment processor, Stripe, for all Passenger payments. All such information (payment method) is provided directly to our third-party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at www.stripe.com/us/privacy. We may collect and/or store pertinent details (Social Insurance Number (SIN), bank account information, driver’s license, passport, citizenship, worker permit license) in order to issue payments, process transactions, report revenues, and/or comply with any governing legislation including but not limited to the Income Tax Act. We may also share this information with any regulatory bodies as part of the compliance with any Laws or Statues implements within the subject jurisdiction.
    • Blaze will collect and store in confidence Driver’s personal bank account information, tax information, and any other payment information provided by Drivers to issue payment of earnings via direct deposit payments.

    In addition to the gathered Personal Data you provide to Blaze directly, Blaze may collect other Personal Data from listed sources such as:

    • Application information, registration forms or other similar forms;
    • From publicly available sources such as directories,
    • From Blaze Ride’s social media accounts, if you follow, engage, like or are a fan of such pages or profiles;
    • When you interact, and communicate with Blaze Ride at any events or activities;
    • When you enter contests or promotional campaigns organized by Blaze, or
    • By using Blaze websites, which includes all websites operated by Blaze Ride and Blaze Drive under the names of its respective brands (“Websites”).

    Blaze Corporate:
    • By signing up with Blaze Corporate, you are acknowledging and agreeing that Blaze may collect GPS location and trip history, company size, and employee personal information. This information is used to effectively improve and operate Blaze Corporate dispatch platform features to be the best they can be for our passengers, partnered companies and Users of Blaze Corporate.

    Usage of ‘Cookies’:
    • Yes, we use cookies to better understand User website usage and to improve the contents and offerings seen on our websites. Cookies allow Blaze to deliver a better and more personalized experience on our sites in terms of content you like, and helps Blaze to remember who you are. In addition, cookies also allow Blaze to learn and offer you additional products, services and promotional offerings that are important to you or that you would like. Cookies allow us to be more efficient.

    Confidentiality:
    • Each party acknowledges and agrees that upon acceptance and for the duration of this Agreement each party to the subject agreement may have access to or may be exposed to, directly or indirectly, confidential information of the other party ("Confidential Information"). Confidential Information includes Company Data, Driver IDs, User Information, and the transaction volume, marketing and business plans, business, financial, technical, operational and such other non-public information of each party (whether disclosed in writing or verbally) that such party designates as being proprietary or confidential or of which the other party should reasonably know that it should be treated as confidential.

    Email
    • Used to sign up, register Passenger, communicate, inform about new products , policies, promotions and innovations at Blaze Ride.

    Name, Geo Location & Telephone
    • Used to sign up, register Passenger , SMS or call point of contact between Driver and Passenger

    Privacy:
      Disclosure of Your Information. Subject to applicable law, Blaze and its Affiliates may, have to disclose confidential information to a User, and/or an insurance company and/or relevant authorities and/or regulatory agencies and/or courts of appropriate jurisdiction any and all information (including personal information (e.g., information obtained about you through any background check) and any Company Data) about you or any Transportation Services provided hereunder due to the following conditions:
    • (a) there is a complaint, dispute or conflict, including an accident, between you and a User;
    • (b) it is necessary to enforce the terms of this Agreement and or the Terms of Use Agreement;
    • (c) it is required, in Company’s and/or any of its Affiliate’s sole discretion, by applicable law or regulatory requirements (e.g., Company or its Affiliates receive a subpoena, warrant, or other legal process for information);
    • (d) it is necessary, in Company’s or any Affiliate’s sole discretion

    Blaze and its Affiliates may collect your personal data during the course of your application for, and use of, the Blaze Services, or may obtain information about you from third parties. Such information may be stored, processed, transferred, and accessed by the Company and its Affiliates, third parties, and service providers for business purposes, including for marketing, lead generation, service development and improvement, analytics, industry and market research, and such other purposes consistent with Company’s and its Affiliates’ legitimate business needs. By accepting terms and conditions of the subject agreement, you hereby provide your express consent to such usage of the personal data.


    SPECIAL CIRCUMSTANCES IN WHICH WE MAY SHARE PERSONAL DATA

    You acknowledge and agree that your personal information may be passed on to a third party in the event of a transfer of ownership or assets, or a bankruptcy. We may also disclose personal information when or if we determine that such disclosure is necessary to comply with applicable laws, to cooperate with law enforcement or to protect the interests or safety of Blaze or other visitors on the Blaze rideshare platform. We also may disclose Your personal information to Our subsidiary and parent companies, businesses, and other affiliated legal entities and businesses Blaze is under common corporate control with. Whenever personal data is disclosed under this paragraph, Blaze may also release demographic information along with it, on a non-anonymous basis. All of Our parent, subsidiary and affiliated legal entities and/or businesses that receive Your personal information or non-anonymous demographic information from Us will make best efforts to comply with the terms of this privacy policy with respect to their use and disclosure of such information.


    Choice/Opt-Out

    Blaze allows users the opportunity to opt-out of receiving future marketing communications from Blaze Ride and our partners at the point when communications such as email, SMS messages and other forms of communication are received. Blaze users are given the option to no longer receive future marketing communications and no longer use Blaze Ride services. By doing so you are agreeing not to receive Blaze marketing information. You must opt-back-in to resume receipt of the marketing promotion information from Blaze rideshare or driving services. Blaze is still able to send you non-marketing information such as receipts for your rides and other information regarding your account.


    Data Security:

    We are committed to protecting the data of the Blaze community. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.


    Children’s Privacy:

    Blaze is not directed to children, and we don’t knowingly collect personal information from children under 14. If we find out that a child under 14 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 14 has given us personal information, please contact us at our Help Center.


    Changes to Our Privacy Policy:

    We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through the Blaze Platform, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the Blaze Platform, you are agreeing to this Privacy Policy and any updates we make to it.


    CONTACT US

    If you have any questions or concerns regarding this privacy policy, or Blaze operations you may reach out to the support team here: support@blazeride.com